AK
Anastasia K

1 reviews | Active since Mar 2011

31 Aug 2016, 18:08

LISTING BECAUSE OF YOUR TERRIBLE SERVICE

<p>I now have a bank listing according to my recent credit report due to FOUR MONTHS OF TERRIBLE service I received after opening my cheque acc. EVERY month while I had this cheque account I couldn't access my own money. I would then have to waste at least 3 lunchtimes standing in queues trying to sort out the issue. Every month I would complain on the Facebook page. Every month I would stand in long lines on a payday and would be refused my groceries due to my card being declined. I started getting used to the embarrassment thanks to ABSA. Filling my car would also be a challenge as my car would be filled but my card declined. I couldn't even draw money at ATMs as withdrawal wasn't even an option. Now to top this banking nightmare YOU GO AND LIST ME ON THE CREDIT BUREAU. NOW I HAVE TO ENDURE FURTHER SUFFERING BECAUSE OF YOUR BAD SERVICE!!!!!!!!</p>

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Replies (1)
Absa
Absa's reply01 Sept 2016, 07:12
Official
Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd