1 reviews | Active since Mar 2009
Listed on ITC Profile but i pay via debit order
Im so furious, frustrated and annoyed by ABSA VEHICLE FINANCE. About a month ago I did my ITC profile report and discovered that ABSA Vehicle finance have listed me as +150 dAYS IN ARREARS DISPITE THE FACT THAT MY ACCOUNT IS UP TODATE AND PAID VIA DEBIT ORDER. After struggling to get help I was told to contact the complains dept and logged a query. A guy by the name of Daniel Sekano told em that he will resolve it. After endless emails to him with no response. I lodged a dispute with Transunion. After 3 weeks I received notification that the listing was rectified. Two days later I went back in to check my Profile and ABSA AGAIN LISTED ME AS +150 Days. This is really wrong as this is really reflecting bad on my Credit Profile. And I think I should take it LEGAL ACTION because as a consumer if you don't pay your account they take legal action against you. This is *****. And I think it would be best if I take legal action as I was in the process of changing my car but cannot do so as my credit profile is not reflecting good due to this.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
