LISTED MY ACCOUNT AS ADVERSE - INCORRECTLY

<p>Hi,</p> <p> </p> <p>ABSA listed my bond account as an 'ADVERSE ACCOUNT' also stating 'REPOSSESSION'. I did not know what this meant, so I phoned Compuscan who advised me it means the account has not recieved monthly payments on time or any payments at all which is totally a LIE! They advised that I should contact ABSA directly as they get the information and act on the bank's instruction. I contacted ABSA on the 28th, they confirmed that my account is actually in advance as I pay by debit order and my account has never been in arrears which I already knew. The service at ABSA was pathetic as they kept sending me from pillar to post without wanting to take accountability and resolve the mess they have caused.</p> <p> </p> <p>I enquired as to why the listed me as this affects my credit profile and also my career prospects as in my level positions I apply for checks credit record. They told me they would investigate and come back to me, this was on the 28th of December. I have been following up on the them with no feedback, every time I email them they advise me they are investigating and what annoys me is that I keep having to follow up as opposed to them giving me feedback. I feel that ABSA has put a 'dent' on my credit profile due to their negligence, have caused an emotional trauma on me as I take my credit and profile highly and they just don't care. </p>