H
Hettie

1 reviews | Active since Sept 2020

31 Jan 2025, 11:26

***** line cloned - be carefull!!

ABSA if you know that your ABSA ***** line has been cloned by a Syndicate why don’t you inform your customers about it!!!!!! I just got my 3rd call in 2 weeks regarding a R5 500 Hollywood Bet *****ulent transaction that went off my credit card. The call is from a noisy call centre. If you call the correct ABSA ***** depart no noises in the background. The Syndicate has a whole team working and even has a Line Manager, Mr Naidoo, you can speak to if you do not trust the Consultant that phoned you. The consultant requests you to open your banking app and create a new beneficiary. That made me suspicious. I requested the consultant to just reverse the transaction. She then said no she will guide me over the phone how I can reverse the transaction. They all sound so authentic that you can actually trust them, but luckily, I did not. After the first call I received on the 18th of January, I phoned the correct ABSA ***** line and the friendly gentleman informed me that the ABSA ***** line ***) was cloned by a Syndicate. He said ABSA is aware of this. They are working on this from December 2024. ABSA how long does it take your IT Department to sort this out??? PLEASE INFORM YOUR LOYAL CUSTOMERS TODAY!!!!!

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