TM
Theron M

1 reviews | Active since Jul 2015

06 Dec 2017, 09:06

Limit Increase on my Credit Card

I am a loyal ABSA Customer i had financial challenges in the past two months and my debit order were not going through accordingly. I managed to settle all my outstanding debit orders end of November and my account is almost up to date. I requested a limit increase on my credit Card but is declined. I have send proofs of my payslips showing that i can afford to repay the credit card the problem started when i changed jobs month end of August where by my previous employer didn't pay me my salary in full. What must i do as a loyal Customer who is always paying his credit card using debit order. My ID number is ********** 609084. Why are you declining my limit increase while you are always getting a payment for the credit card every month. Have i ever not pay my credit card? There is no fairness i am only good on paying interest but i am not good to be given limit increase?

0
Replies (1)
Absa
Absa's reply06 Dec 2017, 13:36
Official


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved..

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd