Limit Increase Department

Absa Staff contacted me on Monday 26th of October with a 10 min long conversation about increasing limit on my credit card. At the end of the call I was instructed to send bank statement or payslips to a email address and to use my card no or Id as a reference. Limit increase takes 5 days.<br> <br> I sent the required documents and got a response. Then started getting email requesting the documents, contacted the call centre after numerous attempts and got the ref no again, only to be told this morning that it is declined for lack of documents. Another 10 min conversation, so let see if ABSA can get it wrong again.<br> <br> All I want is a good service and don't tell me that I don't qualify as ABSA called me.<br> <br> The service from was never great but is getting worse.