GA
Geraldine A
1 reviews | Active since May 2016
09 Nov 2017, 09:12
Limit increase
I app**** for a credit card limit increase last week already-absa kept quiet.I called in on Friday to ask about the outcome.Was told that i qualify for more which i then took out.Submitted my docs the same friday .Called on Saturday to hear that the money would be payed out on Monday or the latest Tuesday the 7th of Nov.Im still waiting. I need the money urgently hence me calling everyday but now feels that im wasting my time as i received an sms that my acc is over the limit-i mean really Absa
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Replies (2)
Absa's replyOfficial
10 Nov 2017, 08:38
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply10 Nov 2017, 08:38
Official
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter has been resolved.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
GA
Geraldine A's updateReviewer Update
14 Nov 2017, 11:55Thank you to Isobel my query was resolved.
She kept in contact during the whole time,
I got angry many a time but she kept it professional, i thank you mam
Regards,
Geraldine
GA
Geraldine A's update14 Nov 2017, 11:55
Reviewer Update
Thank you to Isobel my query was resolved.
She kept in contact during the whole time,
I got angry many a time but she kept it professional, i thank you mam
Regards,
Geraldine