DE
Dries E

1 reviews | Active since Dec 2016

05 Dec 2016, 20:32

Lightning Claim

<p>After 4 weeks my claim not resolved yet. I've phoned ABSA Insurance call centre a couple of times, send emails and request that somebody contact me to resolve my claim, no response. The contact centre gave me email address for waybridge that handle the claims on ABS behalf and they are even worse than ABSA Insurance. What I cannot understand, how can ABSA refuse to help or deliver a good service. By doing some research on the Internet, I'm not the only one experiencing bad service from both these companies.</p>

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Replies (1)
Absa
Absa's reply06 Dec 2016, 14:38
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,