KN
KEHILWE N

1 reviews | Active since Aug 2010

06 May 2019, 17:53

life cover used as surety for vehicle finance. how...?

My mother financed a vehicle with Absa which was ultimately settled at the end of the term. we have just discovered that ABSA used her Life cover policy she had at the time with SANLAM as a surety for the vehicle finance. She was currently employed at the time of her entering the Finance deal Absa. Since when did Financing companies do something like this.

On what ground was her policy used as surety. What would have happened had she died. I bet Absa would have taken her money as if nothing happened. I now understand what Mr Emerald Van Zyl has been saying about these Banks Absa is guilty as charged.

The staff at your Vangate branch and Sanlam have been sending my mother from pillar to post regarding HER money.

is this your modus operandi when doing finance to us. How does one policy is used as surety for vehicle finance. According to my understanding if one defaults on the vehicle instalments then the car would be repossessed and sold at an Auction to recover your funds.

Kindly advise.

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Replies (1)
Absa
Absa's reply07 May 2019, 11:31
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd