SN
Sibongile N

1 reviews | Active since Apr 2017

01 Apr 2017, 09:04

Life cover **** by Absa

<p>I took life cover with Absa eleven years ago which was inclusive of death,disability and dread disease.In 2016 October I was diagnosed with Endometrial Cancer and thereafter had a major operation in November 2016. I made a dread disease claim for the above mentioned and Absa confirmed that I was covered for R184000. After waiting almost 2 months for my payout, got a payment of R11500.00 which I was told will be paid over 4 months which is only 25% of promised amount. This was never explained</p>

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Replies (1)
Absa
Absa's reply03 Apr 2017, 12:49
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd