LIES AND EMPTY PROMISES

I am VERY disappointed with your service. I have app**** for the covid payment relief and I received a sms and rep**** 1 to opt in and received a confirmation sms. But it was deducted anyway. I have send emails requesting Absa to reverse the debit orders but received no confirmation or feedback. This isn't the service you give to someone who has been a customer for 30 years I have stayed loyal to you! How many workdays does it take to reverse a debit order? So, here I sit without money and without food.