AK
ASIF K
1 reviews | Active since Jun 2019
12 Oct 2020, 09:23
Lies and Deceit
Such pathetic service received from a poor Bank, I have tried cancelling my account only to be topld that my fees and charges would be waived, however after a few months have been informed that my account has been handed over to attorneys. I am now owing R253 in charges without even making use of my card.
Please save yourself the trouble and do not bank with ABSA . their consultants are inefficient and unable to resolve anything.
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Absa's replyOfficial
12 Oct 2020, 14:15Dear ASIF KAZI Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply12 Oct 2020, 14:15
Official
Dear ASIF KAZI Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care