RS
Renate S

1 reviews | Active since May 2018

30 Apr 2019, 10:55

Letter of settlement and original registration papers.

Hi there. I am desperately trying to get a letter of settlement and original registration papers. I paid off my car last week, but am still waiting for proof thereof. Your telemarketers have phoned me 3 times today to try and sell me insurance, disability cover etc for my new car that I bought through ABSA, but nobody seems to want to assist me with my needs.

I desperately need those papers so I can sell the car.

I have tried ********** 699, but am getting nowhere.

Please assist.

0
Replies (2)
Absa
Absa's reply30 Apr 2019, 13:07
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

 

Absa
Absa's reply02 May 2019, 15:29
Official
 
Good day Mrs Seggie, 
 
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.