Lets take it to court! I have had enough of the unprofessional staff at Absa Bank!

About a year ago, a fell behind with one month on my mortgage payment. After speaking to several consultants, I eventually met Isabelle Kroon at Home Loan division that assisted me with a agreement form to pay the almost R3000 over a period of twelve months, which I signed. It would then be R300 a month. I have paid this amount since I signed the agreement which is about 4 months already. I am keeping to my part. In the meanwhile I am receiving about 20 calls a day asking me to pay the outstanding one month, which obviously they have no understanding of the agreement . The consultants have not been informed of this...on top of it all they continue to attempt to double dbit my absa account every month. This is aside from the usual mortgage payment that goes off diligently every month. I wrote an e-mail to Isabelle, complaining about this harrasment, an the complete ******* debit deduction, after an agreement was sign. I have received no response. Absa has a major communication problem within their bank system, and are therefore harrasing their clients *******ly. I will not be bul**** by them, and I am prepared to open a case of harrasment.... Please assist in this matter.