SW
Seve W
1 reviews | Active since Nov 2017
14 Nov 2024, 10:13
Lethargic no care Absa
Ordered a new Card two werks ago. Received an sms from DSV confirming delivery to my home. Never heard from them again
Mailed ABSA two days ago advising them that i need my card
No response
When your bank doesn’t respond , you must start worrying.. customer queries certainly not high on their agendd
Helpful (0)
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Replies (1)
Absa's replyOfficial
14 Nov 2024, 12:38Dear Seve Watson, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply14 Nov 2024, 12:38
Official
Dear Seve Watson, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,