Let's just call it quits!

On the 26th May, after arranging for vehicle finance with ABSA I received a call from a consultant named Bonginkosi from ABSA Direct. He was selling insurance and promised me the world. Since it was cheaper than my current insurer, I decided to sign up with them. Bonginkosi was suppose to email me the insurance contract, After 3 weeks I have still not heard from this guy, I guess he was too happy to have made a sale and forgot about his promises.<br> I now want to cancel the insurance contract and make sure that no debit order will go through my account come 26th June and the guy is missing in action. I called the call centre on the 11th June to find out if I can cancel it and some unenthusiastic call centre agent answered the phone and told me he will tell this Bonginkosi guy to get back to me in order to attend to my request. Really now!!!! The guy couldn't even email me a simple contract now you expect him to lift his finger and cancel a contract what are the chances...<br> <br> Please can ABSA direct kindly assign someone else to confirm cancellation in writing. If they can't deal with a simple registration process God knows how much they drag their feet when a claim is lodged.