Let down by ABSA
<p>In spite of having informed ABSA of my travel plans, I had my cards blocked and was unable to access my own money while overseas. The problem is left for me to resolve. To add insult to injury, the ***** Division claims not to have received my email (giving all the information that they require) from their Action Line. I am beyond angry at this incompetence. This is not the holiday that I planned!</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
I already did all of that!
I already did all of that!
Kindly note that we do not have those details
Best regards,
Kindly note that we do not have those details
Best regards,
You seem to keep losing all my information. The ***** Division has reversed the blocking of my cards - but only for 7 days, I'm told. I guess I will just have to wait and see what happens then.... Maybe you will be hearing from me again.
You seem to keep losing all my information. The ***** Division has reversed the blocking of my cards - but only for 7 days, I'm told. I guess I will just have to wait and see what happens then.... Maybe you will be hearing from me again.