BS
Brent S

1 reviews | Active since Oct 2017

24 Mar 2021, 07:28

Lerato Boshamane Excellent Service

Lerato Boshamane asssisted me with my telephone banking with regards to linking my my online banking joint home loan whicj assisted me to transfer an advanced payment via my phone. I live and work in China, my mother has a full authority to act on my behalf and was declined at the branch to do this for me, which was horrible service and a waste of time to visit the branch. I think this woman is very capable of doing her job and coming from banking myself the likes of her friendliness, patience and extremely willingness to satisfy her customer belongs in the private banking department. I'll be very comfortable to have her as my private banker. 5 stars for outstanding customer service.

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Replies (1)
Absa
Absa's reply24 Mar 2021, 09:06
Official
Dear Brent Schuurman 

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd