Legal note A YEAR LATER for outstanding balance on CLOSED account

I had a current account with account number ***. Last year my internet banking was suspended on it and I called the call centre to check, I was informed the account was closed and the balance written off as bad debt. I reconfirmed that my cheque card could be cut up. So ABSA decided on their own to close the account, even though some payments were being made into it.

I have a complaint which needs to be taken up quite seriously:

1) I have been contacted by an attorney earlier this month, SO A YEAR LATER, for payment request on the amount. Why I am being contacted a year later about this when I was given confirmation the account was closed? At no stage was I told in preceding months my balance was still payable.

2) This is poor communication from ABSA where the client is being informed of an account has been closed, at no stage was I given a call to confirm the account was going to be closed and for what reasons exactly.

I have not received any latest statement or anything showing the balance since it was last closed year.

I would like a senior person to get in touch with me to resolve this problem as I am quite irate about it.