DK
Deon K
1 reviews | Active since Nov 2017
15 Jan 2021, 11:33
Legal Dept and ABSA staff not knowing what's going on!!
Now I remeber why I'll never use this bank again.
Please could someone from your Legal department for vehicle finance contact me urgently. Tired of being reverted to someone else or given a new number to phone!!
I need a settlement letter for the Attorneys for debt review!!
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Absa's replyOfficial
15 Jan 2021, 13:26Dear Deon,
Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe
Absa's reply15 Jan 2021, 13:26
Official
Dear Deon,
Thank you for bringing this unfortunate incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe