rM
ricardo M
1 reviews | Active since Aug 2013
30 Dec 2019, 05:59
Legal action threatened over non existent account
I app**** for a credit card about 2-3 months ago and my application was denied however I received an sms stating that I have failed to make payment on my account. What account? I am worried this might affect my credit score.
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Absa's replyOfficial
30 Dec 2019, 13:00Dear RiccardoThank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange
Absa's reply30 Dec 2019, 13:00
Official
Dear RiccardoThank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically within the next hour . I look forward to being of service to you Daphne Le Grange