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Doreen M
1 reviews | Active since Oct 2016
29 Nov 2022, 11:07
Left stranded
I am absa idirect customer. I have locked my car keys in someone's car. That person is out of the country and I have his car key for that Unfortunately I can't open the car using the key anymore I don't know why. Now my insurer is refusing to assist me
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Absa's replyOfficial
29 Nov 2022, 13:00Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***6. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know which car can't you open, yours or someone else's? Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***6. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know which car can't you open, yours or someone else's? Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply29 Nov 2022, 13:00
Official
Dear Customer,
Thank you for bringing this matter to our attention your reference number is C-***6. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know which car can't you open, yours or someone else's? Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Thank you for bringing this matter to our attention your reference number is C-***6. Kindly provide us with your policy number and ID number to log a formal complaint for investigation. We will investigate and provide you with feedback timeously.
We would also like to know which car can't you open, yours or someone else's? Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Best regards,