MN
Maanda N
1 reviews | Active since Mar 2013
13 Sept 2019, 08:43
Lebogang Modise you were outstanding, thank you.
I deposited money using one of Absa ATM in Protea Gardens and after putting the money into the ATM then there was nothing that shows that the money have been deposited. I then got a slip to show that the transaction was unsuccessful but the money was hone into the machine. I consulted Absa the next morning and I was assisted by Lebogang Modise who was kind enough to tell me what happen and how to best solve the situation. After 4 days I got my money back and it was deposited to the right place. Thank you Lebogang Modise for an outstanding service that you have rendered to me.
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Replies (2)
Absa's replyOfficial
13 Sept 2019, 09:22Hi Maanda,
It is pleasing to receive complimentary remarks for staff who went an extra-mile to assist our clients. Thank you so much for the time you took to share this wonderful experience with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
It is pleasing to receive complimentary remarks for staff who went an extra-mile to assist our clients. Thank you so much for the time you took to share this wonderful experience with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Sept 2019, 09:22
Official
Hi Maanda,
It is pleasing to receive complimentary remarks for staff who went an extra-mile to assist our clients. Thank you so much for the time you took to share this wonderful experience with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
It is pleasing to receive complimentary remarks for staff who went an extra-mile to assist our clients. Thank you so much for the time you took to share this wonderful experience with us.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
MN
Maanda N's updateReviewer Update
13 Sept 2019, 10:03Pleasure is all mine and hope he will continue to be an example in the industry where it is not easy to please each and every customer. I liked his dedication and the will to help me as well as to put me at ease as R2800 of my money was in the machine and I didn't know what was gonna be the outcome, hope he gets a complementary 'pat' from Absa.
MN
Maanda N's update13 Sept 2019, 10:03
Reviewer Update
Pleasure is all mine and hope he will continue to be an example in the industry where it is not easy to please each and every customer. I liked his dedication and the will to help me as well as to put me at ease as R2800 of my money was in the machine and I didn't know what was gonna be the outcome, hope he gets a complementary 'pat' from Absa.