1 reviews | Active since Jun 2011
Lebogang Letsholo - No Enterprise Banker
I have a business bank account with ABSA and since the day I opened the account the "Eneterprise" Banker I have been dealing with has been anything but professional. It took 2 days to open the account in spite of me going with all of the correct documents, then she supp**** me with all the incorrect fee charges, then I had to request my bank statements actually get emailed to me, this was done for 3 months then suddenly no more emailed statements. On the 10 June I requested Mays bank statement be emailed to me as the downloaded one will not be accepted for an application, today, 25 June she finally manages to email me June's statement, not May's as was requested, and does not appreciate the fact that I address my email to "Madam" because I didn't use her name. Well Lebogang Letsholo, I hope you are happy now that I am using your name to highlight your total lack of client services. I sincerely hope that my initial request to have you removed from my banking profile is now headed by your superior.
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID/account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your correct ID/account number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
