Leaving me stranded overseas

Hi phoned ABSA's credit card division to activate my card for my overseas trip three weeks in advance. On the Friday before we left, I told my wife to activate her card as well just in case something happens to my card. The third day of our holiday, I tried to draw cash from the VISA teller and I got denied (please contact your bank), I tried two more banks and the same happens. Then we tried to use my wife's card, and exactly the same message. We went back to the hotel to phone ABSA's credit card division at 300 baht per min, (the call cost me 2700 baht = R1230) after which the lady Pricilla/Patricia that she can see our cards are activated and that there is nothing she can do for us, which is pathetic!!!! I've been a customer for all my life and this is what I get!! Luckily for us, my brother from Germany was also there, so he borrowed me money for my trip and had to pay him back when I got home, which I had to pay R350 for banking fees!!! I went to my bank on my arrival and tried to speak to the manager, but was told I either have to speak to the credit card division or stand in the queue to speak to someone at inquiries!!! Seriously!!!!

If I don't get a response or help regarding my matter, I'm moving to a different ban****

Francois Jonker