1 reviews | Active since Jan 2017

14 Mar 2019, 10:21

Leaving ABSA for good

i have been with ABSA for over 20 years now. Have a personal loan with Capitec and trying to get ABSA (for 6 months now) to take over the loan (balance transfer). The service i get is non existent and its been months now. ABSAs online loan application system is beyond pathetic. ABSA is a big disappointment

0
Replies (3)
Absa
Absa's reply14 Mar 2019, 11:09
Official
Dear Miss Beetge   my name is Claudette Lewis. I will facilitate the resolution process for you. Your complaint reference number is *** . Progress will be provided within the next 5 working days., feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided.

Best regards,

Absa
Absa's reply14 Mar 2019, 11:09
Official

Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.
 
 Kind regards
 Claudette Lewis
 Group Customer Care
 Absa Bank Ltd


Best regards,

's update20 Mar 2019, 14:23
Reviewer Update
No one contacted me yet