Lazy, full of excuses and lay to assist Edward from *****

Report *****/theft to ABSA on August 2nd, receive no feedback, lay complaints on Hello Peter, all of a sudden I receive feedback from two employees within 24 hours. The original investigator Edward phones me with excuae that he was on study leave. And they only received back feedback from Capitec on the 14th of October... Two and half months and then only you received feedback?? This is unacceptable customer service... Why did you not follow up and why should I go through al the trouble of following up everytime.. Great way to treat a customer of almost 40 years.