Launch of an inactive product & Action Line FAIL

Following receipt of an email from ABSA wherein they indicated that their Priority Pass program was changing to Dragon Pass. I emailed the email address provided, asking a few questions.<br> <br> The answer, received 9 days later, provided an email address and telephone number for Dragon Pass specific enquiries. I called the number provided for Dragon Pass and the voice message indicated that calls could not be taken. The website address doesn't exist. I <br> <br> I emailed the same person @ Platinum Banking and received a reply today October 6th, suggesting that I call the Platinum line for more information...<br> <br> I called the ABSA complaints/compliments line on Thursday last week and spoke to \Domiso"(not sure on the spelling). We spoke about options and he said he would need to check a few things. We agreed that he would call me back. I am still waiting.<br> I called again and spoke to Stanton. he suggested I send an email to Action line for his attention. I did that on Friday and am still waiting....<br> <br> SHAMEFUL is an understatement"""