Late Estate Payout: Outstanding 2 Months

<p>Good Day,</p> <p>Our father passed away in November 2016, he didnt have a will so we had to get an Executor to manage the little bit of money he had left in his account to cover funeral expenses etc.</p> <p>We nominated my older sister to manage this and on the 25th of January all documents was signed and we had a letter that she will manage the trust. Standardbank immediatly transfered the funds to the account so did the funeral policies, ABSA required a lot more documents.</p> <p>26/01/2017 - All documents handed in ABSA branch Alberton - we even have a tracking number that all documents has been sent to the deceased estate department</p> <p>7/02/2017 - Follow up email on update</p> <p>09/02/2017 - ABSA requested more documents which was in the original pack - Email proof of address to ABSA</p> <p>14/02/2017 - Followed up - ABSA advice documents not uploaded as yet - Documents sent to FICA department for uploading.</p> <p>15/02/2017 - Back to ABSA branch with documents again</p> <p>20/02/2017 - Followed up with ABSA, they say documents sent to FICA</p> <p>22/02/2017 - Follwed up with ABSA, same answer as per the 20th</p> <p>24/02/2017 - Rec'd email from ABSA they have not rec'd documents from us that was requested???</p> <p>28/02/2017 - Send all documents to ABSA AGAIN!</p> <p>03/03/2017 - Followed up with ABSA, email address end does not work we need to use another email address</p> <p>10/03/2017 - Followed up with ABSA, they will now forward request to Teamleader to escalate the matter</p> <p>14/03/2017 - Followed up with ABSA, funds will be transfered the 17th</p> <p>17/03/2017 - Follwed up with ABSA, wait 48hours to reflect</p> <p>20/03/2017 - Follwed up with ABSA, no feedback</p> <p>22/03/2017 - Followed up with ABSA, they now say they are waiting for responds on email ddt 9/02/2017 - case now escalted to the teamleader again</p> <p>22/03/2017 - ABSA confirmed FICA done, funds will be transfered 24/07/2017</p> <p>28/03/2017 - Funds still not available Follwed up with ABSA, more FICA needs to be done and funds will thereafter be paid out after 4 days</p> <p> </p> <p>This has now been 2 Months struggel to get a R3000+ amount transfered from ABSA into a late estate account so that we can close the ABSA Account.</p> <p>I am just wondering after 4 days what the next issue is going to be, its been a complete nightmare</p>