NK
Nompumelelo K
1 reviews | Active since Jan 2011
11 Feb 2021, 13:35
Late estate department couldn't even be bothered..
I have been making an inquiry on their estate department, the assigned consultants is forever not available..not even the decency to return call always in meetings, on call.. Let me not start with how long they put you on hold...almost a month later no help recieved
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Absa's replyOfficial
11 Feb 2021, 14:06Dear Nompumelelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply11 Feb 2021, 14:06
Official
Dear Nompumelelo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care