NC
Nathi C
1 reviews | Active since Jan 2018
07 May 2021, 14:32
late estate account
Please assist I recently lost my father who had an account with Absa. Have followed all the steps to have an estate account opened. Your staff in the branch was very helpful and appreciate all the help they provided. Are there any timelines on when i will have access to the funds? Thank you for your assistance.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
10 May 2021, 08:35Dear Nathi Cele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***7
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply10 May 2021, 08:35
Official
Dear Nathi Cele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***7
Kind regards,
Rezona Louw
Group Customer Care