RM
Ruru M

1 reviews | Active since Jul 2010

01 Mar 2018, 12:57

Last application with Absa - Period

I app**** for a credit card. I've called numerous times and somehow i get different responses every time from it taks 24-48 hours, to it takes 7-9 days.

I have in numerous accounts sent the documents required, even though i bank with you, you still request my statement (i do not understand this). And at that, im told we still outstanding documents, documents have been processed, i Will personally give you a call back and yet... going on two weeks nothing!.

Personally, this is my last application with absa, went through the same nonsense since beginning of Feb with th the loan division.

0
Replies (1)
Absa
Absa's reply01 Mar 2018, 16:58
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,