Lack of Urgency and Disregard

In short and not to long of a complaint, I am appalled and disgusted by the way my account has been handled by ABSA, we are a family who just travelled overseas and now broke as hell and cant get hold of my funds due to some **** RVN number which takes 48hrs or maybe longer to have changed. After several emails and loads of money spent on airtime and with no regard to our empty pockets, they yet to advise us or contact us regarding this. We might be destitute thanks to ABSA and might have to sell myself to make money to feed my kids here in a foreign country...How you like that ABSA do you eveb care???How the hell am i suppose to travel back to SA cause clearly the money I own is stuck in your bank in SA all because of one dam RVN **** number...Can someone in ABSA please HELP HELP HELP HELP HELP or give a two cents to our lost cause here...I will give you my details once I am a qualified escort thanks to ABSA