EM
Elsie M
1 reviews | Active since Oct 2019
02 Dec 2020, 07:52
Lack of service from restructuring department
Have Emailed absa restructuring department for over a month now with no response to help me with the vehicle finance restructuring
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Absa's replyOfficial
02 Dec 2020, 11:13Dear E. M Munzhedzi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Dec 2020, 11:13
Official
Dear E. M Munzhedzi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care