BJ
Bianca4 Jacobs

1 reviews | Active since Feb 2017

03 Feb 2017, 10:34

Lack of service and poor excuses

<p>Our business banks with Absa for many years and as of late we have been receiving the worse service from the bank. Not only are the business tellers closed? But when asking for plastic bank bags, they only give a small amount (not even enough to bank all the coins or give to our shop for their cash-ups), they also have the same nonsense excuse of they don't have more to give. How is this possible? you're a ban**** We pay over 2000 per month on banking fees and you want to give us poor service? Shame on you Absa, your excuses don't make sense and im sick of it. Next time i will throw all the coins in one big bag and bring it to you seeing as you cant give us bank bags</p>

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Replies (1)
Absa
Absa's reply03 Feb 2017, 12:50
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd