1 reviews | Active since Sept 2016

28 Sept 2016, 12:36

Lack of Service

<p>I was contacted for a limit increase on my credit card which I accepted. I was told to email either 3 months salary slips or 3 months bank statements. I chose to email my salary slips which I have done four times now but I still get requests by sms to submit my information. I phoned Absa and I was told that they have the information they are processing everything, low and behold I get ANOTHER sms today asking for me to submit my information - how pathetic and what a lack of service, appalling, stop wasting my time with your incompetency!</p>

0
Replies (5)
Absa
Absa's reply28 Sept 2016, 14:53
Official
Dear Carol Steyn Thank you for bringing this matter tp our attention. Kindly provide me with an account or ID number to enable me to assist. Kind regards Claudette
's update28 Sept 2016, 15:56
Reviewer Update

Please contact me ********** 504

's update29 Sept 2016, 11:50
Reviewer Update

And the bad service continues!! Appalling!!

's update29 Sept 2016, 22:59
Reviewer Update

Is nobody going to contact me??

's update02 Oct 2016, 21:49
Reviewer Update

I have still not been vontacted my Absa