Lack of Service

I app**** for vehicle finance on Tuesday, was told the process takes 24 hours. Received confirmation that the loan was approved however my documents were sent to Validations department. Ever since Tuesday ive just been promised that i will receive feedback but keep being sent around and nothing is being done. <br> <br> Yesterday i was told the matter has been escalated, however no one has called me to explain what the actual delay is. Im biggest worry is that im going to loose out on the car deal. <br> <br> It wouldve been only fair if these delays had been explained from the beggining. But it seems no one has a clue at ABSA what is going on.