RH
Rush H
1 reviews | Active since Jun 2019
09 Sept 2026, 12:17
Lack of response from ABSA Deceased Estates
I have sent several emails from the 24/08/2026 to both the Absa Deceased Estates department as well the complaints email, with no response to date. Any attempt to call the department also leads to AI bots who are absolutely ***********. Can I please speak to a human if any still exist at this hopeless bank!!!
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Absa's replyOfficial
09 Sept 2026, 16:36Dear Rush Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply09 Sept 2026, 16:36
Official
Dear Rush Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe