sM
shimmy M
1 reviews | Active since Jul 2014
21 Feb 2019, 12:37
LACK OF PROFESSIONALISM !!!!
I logged a call with the Absa customer services department on the 20th of February in regards to a problem I'm experiencing with my Absa mobile App, the reference of the query is C- ********** 1. I got no response, the bustards Just closed the call without providing me with any Feedback, so just because I'm a flexi account holder, and not a private wealth Client they felt I don't deserve any assistance. Such Un-professionalism From a Big Bank like absa !!!!!!
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Replies (2)
Absa's replyOfficial
21 Feb 2019, 14:34Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply21 Feb 2019, 14:34
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
21 Feb 2019, 15:46 Good day Mr Mooketsi, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Absa's reply21 Feb 2019, 15:46
Official
Good day Mr Mooketsi, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***.This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.