GB
Guillaume B
1 reviews | Active since Mar 2009
28 Nov 2018, 08:38
Lack of interest in client just continues
Absa seriously, can't you just take 30 min and sort my absa rewards out. It cannot take two months from opening my account until everything is sorted out. I'm not on the correct rewards level, I'm on 1 I should be on level 4. Don't tell me that you will investigate again , just fix it!
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Replies (2)
Absa's replyOfficial
28 Nov 2018, 09:50Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply28 Nov 2018, 09:50
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
GB
Guillaume B's updateReviewer Update
03 Dec 2018, 09:13Sent my ID no 4 days ago, still no feedback.
GB
Guillaume B's update03 Dec 2018, 09:13
Reviewer Update
Sent my ID no 4 days ago, still no feedback.