Lack of Empathy

I bought a car from cars@Ridgeway now namely Hi-Brid Auto on 28/01/2015 and it is financed through ABSA Vehicle Finance Account No. ********** 3,I have and still paying for the car and never missed a single installment and I have been driving the car for the past 3 years without any problem but on 31 January 2018 the car was taken away from me by the cops and it is kept at Aeroton pound REF NO.251/2018 that’s all our very usefull SAPS provided me after on numerous occasions requested them to give me notice of seizure.The cops initially told me the car is ****** and thats why the inpounding it,after I followed up wt them many time they told me the car is listed on SAICB as code 4 and was not to be sold or registered to be on the road.The dealer is not willing to help me and they distancing themselves from the situation and I escalleted the matter to finance house CASE ********** from 1 of February 2018 till today they still investigating the matter while I am been inconvenienced without a car and not getting any positive feedback and worse part I have a 2 months baby which I have to go fetch with taxis everyday after work and all they tell me is the matter has been referred to legal but end of the month ABSA will be debit my account,I paid end of Jan n feb I was without a car n tmrw again u guys will be debting my account U don’t care if I have a car or not.so from Monday should this not be resolved will be reversing January and February debit order until this is resolved fairly and should I be blacklisted for not paying my installment will take legal actions.

I want feedback from Absa by 3:00pm Friday 23 February 2018 if Absa is also distancing themselves from this matter and not willing to help I need that in writing so that I can take this case further.