Lack of Customer Service

Yesterday I opened up a savings account at ABSA Sandton City with the express purpose of using the account as a savings and also making use of the western union money transfer service online. I waited for over an hour before being helped of which that was the only pleasant experience. 1 and half hours later I went back to the office and decided to activate my Internet banking facility only to be told that I have a profile already and need to log on with that. I didn't have the number and called the call centre for assistance on resetting it.I waited for about 30 minutes and was told by a consultant that I need to go to the branch to activate the account but he never ask for any details. I Called this morning again as I found the details at home the night before but when I explained my situation to call agent and wanting to give my details she told me go to the branch.I went at 12:15 only to still be waiting there at13:00 my whole lunch time and number was never called. Please will someone just reset my details so that I can get on with my banking.No one cares now that all these branches have become so dumb and so slow.Service is no longer a priority with ABSA Staff.Shame on u ABSA.