LACK OF CUSTOMER SERVICE

Good Day,<br> <br> I contacted ABSA and Woolworths with regards to a reversal on my credit card on the 13th of April 2015. After following up with them every time I've only received R98.00 instead of the R714.00, this since April and no other assistance nor correspondence with regards to the delay etc. <br> <br> I've tried to get to speak to a manager but there was no management on site or in the office. I've been on the phone for over 40min yesterday and my call was transferred to at least 6 people and none of them could assist, I'm not even sure if they know where to transfer my call too.<br> <br> Please note that I have not received the full amount and the first query was logged on the 13th of April 2015.<br> <br> This is unacceptable for a bank and financial institution.<br> <br> The only money received was R98.00 and should be R714.00. <br> <br> Desiree<br>