Lack of Communication from ABSA affects clients

Been with ABSA for +- 20 yrs. My Dad's acc linked to mine. ABSA in possession of a copy of my FULL power of attorney.<br> <br> Until last month, ALL in order. Now tells me \NOT IDENTIFIED AND VERIFIED\".<br> <br> I called ABSA<br> <br> 1. For 20 odd years it was never a problem and I fica'd my accounts when requested to do so.<br> 2. I was NOT notified BEFOREHAND that this account needed to be fica'd as it was linked to my account<br> 3. They blocked my account WITHOUT PRIOR WARNING. The money that lands in there needs to be transferred for a purpose which now I cannot do.<br> 4. I get told I must go into the bank with relevant paperwork. I REFUSE to get in my car and waste my time and fuel because of the banks inefficiency<br> 5. I told the bank that money was MINE and did NOT belong to the bank!! and they better release it.<br> 6. They said they cannot override it, yet they had no problem messing with my account to block it!<br> 7. They tell me its a LEGAL requirement....well Im damn sure its a LEGAL requirement to notify your clients BEFORE taking action!<br> <br> THIS IS NOT ACCEPTABLE!!!"