Lack of communication

<p>On 22 May 2016 I sent an e mail to ABSA as per the e mail address given for Home Insurance Enquiries. The enquiry was about the possible pro rate refund of my annual subscription as I have sold my property .</p> <p>I have sent a reminder on 26 May 2016 but apart from the automatic electronic "acknowledgement of receipt" nothing so far.</p> <p>A response will be greatly appreciated</p>