SM
Solani M
1 reviews | Active since May 2020
12 Jan 2024, 13:57
Lack of communication
My account have been handed over to Debt buster, due to financial problem, of which my installment is including the car insurance, now I need to claim when I phone Hollard they are referring me to ABSA, when I call the insurance department they transfer me to account I don’t know what happening, how do I claim then on an accident I was involved in on Sunday
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
12 Jan 2024, 15:14Dear Solani Mkhabele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply12 Jan 2024, 15:14
Official
Dear Solani Mkhabele
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number to your complaint is C-***9.
Kind regards,
Group Customer Care
Rezona Louw