DN
Denzil N
1 reviews | Active since Jul 2010
29 Aug 2021, 10:45
Lack of accountability and action for your error
I logged a complaint with Absa on 10 Aug regarding a duplicate transaction that went off my credit card. After several requests to be refunded and several back and forth communication between myself and several different people, I am yet to be refunded nor has there been any commitment to cover any interest or charges that might be charged on the amount erroneously charged to my account.
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Denzil N's updateReviewer Update
31 Aug 2021, 16:38I just received your email saying you are closing this file when you have done nothing to resolve the issue nor have you bothered to contact me to find out what the issue is. This is really pathethic service from Absa!!! I suggest you keep the file open and do your due diligence on this matter or I will take this up further.
DN
Denzil N's update31 Aug 2021, 16:38
Reviewer Update
I just received your email saying you are closing this file when you have done nothing to resolve the issue nor have you bothered to contact me to find out what the issue is. This is really pathethic service from Absa!!! I suggest you keep the file open and do your due diligence on this matter or I will take this up further.