Kulula ********** debit...for the second time!

Hi Absa. Please assist me. Kulula continues to **********ly debit my account for a flight that I paid for last year November. My statement even reflects that this amount has been paid for. Please look at my bank statements to see this proof (specifically the debit for 23/11/2019 or POS purchase for 01/12/2019). Absa assisted me last month by reversing this amount but now I see Kulula rejected it. My debit orders will now bounce again because of a company that's in business rescue and is looking for a quick way to make money. This is unfair. As my bank you should be able to monitor for and stop such *****. Your consultant even told me that the amount is just a POS payment reflecting now and that I don't owe Kulula anything. Please have a look and advise urgently.