****ing you when at your lowest

Absa deducted R3300 admin fee on 2 Nov 2017 from my account!!!!! How can they be fine with this, how can anybody budget for such a ridiculous deduction from their bank? I was never contacted and this was never discussed with me. I don’t know who gave them the authority to debit this amount as it definitely wasn’t me, the holder of the account. I was retrenched in January 2017 after 4 months work due to cash flow challenges. Its hard enough trying to survive at the moment, and then this unauthorised debit happens. ABSA is aware of this my current situation, we can't buy food or electricity, our medical aid has been cancelled, life policies were stopped, we really are down on the ground, and then on top of it ABSA comes and put some more nails in the coffin, let's kick them while they are down!!!!! This is how they help their clients, "Today, tomorrow together!"