Kept saying no clear I'd copy

They said my I'd not clear. Went to manager Gwen Zulu. She made new copy and email it on the 17 August 2015. On 19 Oct 2015 they confimed I'd clear and that it will take 6 to 8 week to pay out. Still no pay outs. Spoke to Cayio on the and with an attitude he said its pending and I have to wait. On 24 Nov 2015 went to absa branch pta north. A friendly Bukohutso assist me. When she finaly got to ab opperator. They said system down. The reception Beverly from the branch is too of a softy to fix problems. When asked for a manager she tried to put me through to provident branch. My provident is now 12 weeks pending? How much longer?